Privacy Policy

At Amrichi Sdn Bhd (“Amrichi”, “we”, “our”, “us”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website https://www.amrichi.com (the “Site”).

By using this Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you interact with our Site:

Personal Information: Name, email, phone number, billing and shipping address, and payment details (when you place an order or contact us).
Non-Personal Information: Browser type, device information, IP address, pages visited, and cookies.
Communications: Records of inquiries, emails, or messages sent through our contact forms.

2. How We Use Your Information

We use your information for purposes including:

Processing and fulfilling orders.
Providing customer support and responding to inquiries.
Improving our website, services, and user experience.
Sending updates, promotions, or newsletters (only if you opt in).
Complying with legal, tax, or regulatory requirements.

3. Sharing of Information

We do not sell or rent your personal data. We may share information only with:

Service providers (e.g., couriers, payment processors) who need it to complete your order.
Regulatory or legal authorities, if required by law.
Business partners or contractors who help us operate our Site, under confidentiality agreements.

4. Data Protection & Security

We take appropriate measures to protect your personal data against loss, misuse, unauthorized access, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies & Tracking

Our Site may use cookies and similar technologies to enhance your browsing experience, analyze traffic, and improve performance. You can choose to disable cookies in your browser settings, but this may affect certain features of the Site.

6. Your Rights

Under Malaysia’s PDPA, you have the right to:

Access and request a copy of your personal data.
Correct or update your data if inaccurate.
Withdraw consent to the use of your data (subject to legal or contractual obligations).
Request deletion of your personal data, where applicable.

To exercise these rights, please contact us at admin@amrichi.com.

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined above, comply with legal obligations, or resolve disputes.

8. Third-Party Links

Our Site may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Effective Date.”

10. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us at: admin@amrichi.com

Effective Date: 4 September 2025