Adding Artisan Gelato to the Café Experience

We supported a café in elevating its customer experience by integrating artisan gelato into its existing menu. The project began with understanding the café’s brand, customer profile, and operational flow, allowing us to develop a gelato offering that fit seamlessly into their identity and kitchen setup.

Our guidance covered recipe development, flavour selection, and portion strategy, ensuring the gelato complemented their beverages, pastries, and signature items. We also advised on equipment choices, storage solutions, display methods, and workflow optimisation to make production and service efficient, consistent, and financially viable.

The result was a refreshed café experience built around high-quality, artisan gelato—introducing new textures, flavours, and creative pairing opportunities that delighted customers and opened new revenue streams for the business.

This engagement showcases how thoughtful integration of gelato can transform a café menu, enhance the dining experience, and strengthen brand appeal.